§ 110-5. Transfer of services and voluntary disconnection.  


Latest version.
  • (a)

    Transfer to new account. A transfer fee, as designated by section 110-24, herein, shall be charged for all transfers of utility services from one address to another by an existing customer. In this circumstance, a transfer fee shall be in lieu of a reconnection fee when the order for disconnect at the old location and the connection at the new location are scheduled simultaneously.

    Any existing customer requesting a transfer of any utilities must maintain the appropriate deposit for the utility services being transferred. In transfers where the length of time between the connection of the new account and the disconnection of the old account is less than 30 days, the existing deposit shall be transferred to the new account. In transfers where the length of time is 30 days or more, a new deposit at the current deposit rate as defined in section 110-24 of this chapter, herein, shall be required on the new account.

    (b)

    Deficiencies to be paid prior to transfer. No customer will be allowed to transfer and maintain services without paying all deficiencies on existing or prior utility accounts in full and having the full deposit for utility services on deposit with the city at the time of transfer, but not later than the next complete billing cycle at the transfer location.

    (c)

    Termination at owner's request. Whenever a customer who is not delinquent in the payment of any bill requests that utility services be temporarily discontinued, he or she shall notify the city at least two days prior to the date he or she desires service discontinued. A reconnect fee, payable at the time customer desires services to continue, as designated by section 110-24 herein, shall apply.

(Ord. No. 2002-04, § 2, 5-28-02; Ord. No. 2008-07, § 2, 4-8-08; Ord. No. 2012-30, § 1(exh. A), 9-25-12)